Effective and Timely Communication
Reliable and free after-sales service
Long deliveries, lost packages, and damaged products can happen despite our best efforts to prevent them. Most situations require reasonable, timely, and thorough support to be handled properly, with excellent communication.
Our Customer Support Stands Out For
- Prompt response with 12 hrs
- Clear communication in fluent English without a translating tool
- Customer-friendly reshipment and refund policy
- Timely, reasonable solutions from experts who understand your needs.
- Custom solutions to meet specific customer needs
We’ll handle order fulfillment handoffs.
Tracking
Tracking numbers auto-sync. We’ll monitor updates
Changes & Cancellations
We’ll change or cancel orders promptly as requested.
Replacemetnt & Refund
If a package is lost or defective, we’ll replace it for free or refund you
Billing & Invoicing
every transaction is included to a detailed invoice to help legitimize your business
Custom Packaging
For custom product requirements, we’ll discuss the details to meet your needs.
Other Issues
If you have any other questions, feel free to contact us.
What platforms do you use for communication?
Skype
WhatsApp
Messager